We simulated 100 days of dispatch operations during this 8-hour shift []. Here are your results on how each operator and team spent their time at work, including a breakdown by task(s) and fleet(s). In the next tabs, you should find results on errors and delays in performance.
Operator Workload
Utilization (% busyness) represents workload. When an operator spends too much of their shift below 30% or too much time above 70% utilization, research has shown that they begin to underperform.
Most of the time, . Continue below here to see what is contributing to your operators' busyness.
Breakdown of Time by Task per Team
Breakdown of Time by By Fleets per Team
Failed Task Analysis
Missed Tasks
Incomplete Tasks
Failed Tasks and Not Caught
Failed Tasks and Caught
Operator Team
Task Name
Cnt
Avg
SD
Cnt
Avg
SD
Cnt
Avg
SD
Cnt
Avg
SD
Operator Wait Time
Breakdown of Time by By Tasks Per Team
Breakdown of Time by By Fleets Per Team
Raw results of workload per day across all tasks over ten-minute intervals of each Operator's shift.
Human error (failed tasks) by type per day, including a summary file across all days simulated.